Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach Non Gamstop Casinos and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and we'll aim to get back to you within a couple of working days. If your enquiry relates to a specific brand — say, a query about Betmica's welcome offer or a Kikibet payment issue — mentioning the casino name and the page you were reading helps us answer faster.
We don't use canned replies. Every message is read by someone on the team, and you'll get a genuine response rather than an automated ticket number.
What You Can Get in Touch About
- Review accuracy — Bonus terms, wagering requirements and licensing details change. If something on our best non GamStop casinos page looks out of date, tell us and we'll check it.
- Ranking and rating questions — Want to know why one operator sits above another, or how we weigh payment speed against game variety? Ask us directly.
- Site suggestions — If there's a topic around casinos not on Gamstop, payment methods, or how self-exclusion works that you'd like us to cover, we're happy to hear ideas.
- Partnership or listing enquiries — Operators or affiliates looking to discuss inclusion should introduce themselves and outline the request clearly.
- Concerns about gambling behaviour — If you or someone you know is finding it hard to control their gambling, let us know in your message and we'll point you toward organisations that offer independent support and advice.
What to Include in Your Message
A short amount of context makes a real difference to how quickly we can help:
- The casino or page your question relates to, if applicable
- What you were expecting versus what you found
- Any screenshots or dates, if you're reporting an error
- Whether you'd like a reply, or you're simply flagging something for us to review
What Happens After You Write to Us
Once we receive your message, it's reviewed by a member of the editorial team rather than passed to a bot. Our target is to respond within two working days, though this can occasionally stretch during busier periods — we'll always follow up rather than leave you waiting indefinitely.
Where a message points to something factually wrong on the site — an outdated offer, a licensing detail that's changed, or a broken link — we treat that as a priority and update the relevant page once we've confirmed the correction.
Before You Write In, You Might Find Your Answer Already
Many of the questions we receive are already answered on our guide to the best non GamStop casinos, which covers how these sites operate outside the Gamstop self-exclusion scheme, what to check before signing up, and how ratings are put together. It's worth a look before you get in touch, though we're always glad to hear from readers either way.
A Note on Who We Are and What We Do
Non Gamstop Casinos is an independent comparison resource. We don't operate any of the casinos we write about, and commercial relationships with the brands featured on this site never decide their position in our rankings — that's determined by our own research into things like game selection, payment options and welcome offer terms. If you ever have doubts about how a particular listing came to be ranked where it is, ask us and we'll explain our reasoning.
Thanks for taking the time to read this far. Whether it's a correction, a question, or just feedback on the site, we'd genuinely like to hear it — and remember, everything on this site is intended for readers aged 18 and over.